This privacy policy explains how your personal data is collected and processed when you visit benedictedonet-psyenligne.com and when you communicate with Bénédicte Donet.
1 – Data controller
Bénédicte Donet – Psychologist – ADELI No.: 9D9311351
Address: 349 routes des canots, 97427 L’Étang-Salé, Réunion Island
Contact: donetbenedicte@gmail.com – +33 6 17 78 98 78
2 – Data protection officer
For any questions regarding your personal data, please contact:
La bisette digitale – hello@labisettedigitale.com
3 – Data collected, purposes and legal bases
3.1 Browsing the website
When you visit the site, technical data may be collected automatically (IP address, browser type, pages viewed, date and time of connection). This data is necessary for the operation and security of the website.
Purpose: ensure the technical operation and security of the website, and where applicable aggregated audience measurement.
Legal basis: legitimate interest.
3.2 Contact by email
If you write to us by email or via the contact links on the site, we collect the information you choose to provide (name, email address, phone number, message content).
Purpose: respond to your requests for information and arrange initial contact before an appointment.
Legal basis: pre-contractual measures or legitimate interest.
3.3 Online appointment booking
The website provides a link to the Doctolib platform for booking appointments. When you use this service, you are redirected to a third-party website with its own privacy policy.
Health data related to the therapeutic relationship is processed within the context of sessions and is not collected through this website.
3.4 Newsletter
Newsletter subscription is done by email. Only the data you provide (usually your email address) is used to send you the monthly newsletter.
Purpose: sending information and content related to psychology.
Legal basis: your consent.
You may unsubscribe at any time by writing to us or using the unsubscribe link included in each email.
3.5 Social networks and content sharing
The website contains links to our Instagram and Facebook pages, as well as sharing buttons (Facebook, LinkedIn, WhatsApp, email). By clicking these links, you access third-party services that may collect your data under their own terms.
3.6 Embedded content
Some blog articles may contain embedded content (for example YouTube videos). Viewing this content may result in data collection by the relevant service.
4 – Data recipients
Your data may be shared with the following service providers, strictly as necessary for their tasks:
- Cloudflare – website hosting and security;
- Doctolib – online appointment booking (if you use this service);
- La bisette digitale – technical maintenance of the website and data protection support.
Bénédicte Donet does not sell or rent your personal data to third parties.
5 – Retention periods
- Browsing data: maximum of 13 months.
- Contact request data: 3 years from the last contact, unless a longer legal obligation applies.
- Newsletter data: until you unsubscribe.
- Data related to therapy sessions: in accordance with legal and professional obligations applicable to healthcare professionals.
6 – Your rights
Under the General Data Protection Regulation (GDPR) and French data protection law, you have the following rights:
- Right of access to your data;
- Right to rectification of inaccurate data;
- Right to erasure (subject to legal retention obligations);
- Right to restriction of processing;
- Right to object;
- Right to data portability, where applicable;
- Right to withdraw your consent at any time for processing based on consent.
To exercise your rights, contact: La bisette digitale – hello@labisettedigitale.com or Bénédicte Donet – donetbenedicte@gmail.com.
You may also lodge a complaint with the CNIL (French data protection authority): www.cnil.fr.
7 – Cookies
A « cookie » is a small file placed on your device when you visit a website.
The website may use strictly necessary cookies for operation and security (for example via our hosting provider).
Any audience measurement or non-essential cookie will only be placed with your consent. You may accept or refuse non-essential cookies at any time through your browser settings.
Cookies subject to consent are stored for a maximum of 13 months. For more information, see our legal notice.
8 – Security
We implement appropriate technical and organisational measures to protect your data against unauthorised access, modification, disclosure or destruction.
9 – Changes
This privacy policy may be updated. We encourage you to review it regularly.
Last updated: July 2026